Privacy Policy
Last updated: July 3, 2025
Thank you for visiting CupidSero LLC (“CupidSero,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit www.cupidsero.com (the “Site”) or interact with our services, including any purchases made through our WooCommerce-powered store.
1. Who We Are
8th Dimension LLC is a privately held limited-liability company based in the United States.
Website: www.cupidsero.com
Email: [email protected]
2. What Personal Data We Collect & Why
| Category | Purpose | Legal/Business Basis |
|---|---|---|
| Identity & Contact Data (name, email, phone, billing & shipping address) | • Process and deliver your orders • Send order updates, shipping notices, or resolve delivery issues | Contract performance |
| Marketing Preferences (email or SMS opt-ins) | • Send newsletters, product launches, or special offers you have agreed to receive | Consent (opt-in, with opt-out anytime) |
| Account Credentials (username, hashed passwords) | • Provide secure account access, wish lists, and order history | Contract performance |
| Comments & Reviews | • Display reviews publicly and fight spam | Legitimate interest |
| Technical Data (IP, browser type, device identifiers, cookies) | • Maintain Site functionality, prevent fraud, measure Site performance | Legitimate interest |
| Payment Data | • Collected and processed securely by our payment gateway; we never store full card details on our servers | Contract performance |
We do not sell or rent your personal data to third parties—ever.
3. Third-Party Services
We rely on reputable service providers (“processors”) that integrate with WordPress and WooCommerce (e.g., payment gateways, shipping APIs, email marketing platforms, analytics, fraud prevention). Each provider processes data strictly to deliver the service we request and under its own privacy terms. Links to major partners’ privacy policies are available upon request.
4. Comments
When visitors leave comments, we collect the data shown in the comment form as well as the visitor’s IP address and browser user-agent string to help detect spam. An anonymized hash of your email may be sent to the Gravatar service to display your avatar. See Gravatar’s policy here: https://automattic.com/privacy/.
5. Media Uploads
If you upload images, avoid embedding location data (EXIF GPS). Visitors can download and extract that information.
6. Cookies
We use cookies and similar technologies to:
- keep you signed in;
- remember cart contents;
- save display preferences;
- analyze traffic and detect abuse.
Most cookies expire within 2 days–1 year. You can clear or block cookies in your browser settings, but parts of the Site may not function properly.
7. Embedded Content
Articles or product pages may include embedded videos, images, or links from external sites (e.g., YouTube, Instagram). Embedded content behaves as if you visited those sites directly, which may collect data per their own policies.
8. Analytics
We use privacy-respecting analytics tools (e.g., WooCommerce stats, Google Analytics with IP anonymization) to understand traffic patterns and improve the Site. Analytics cookies can be disabled via your browser or our cookie banner.
9. Email & SMS Marketing
If you opt in, we may send:
- product launches, promotions, or newsletters;
- abandoned-cart reminders;
- back-in-stock alerts.
You can unsubscribe at any time via the link at the bottom of every marketing email or by replying “STOP” to SMS messages.
10. How Long We Keep Data
- Orders, receipts, and shipping records: 7 years (tax & accounting laws).
- Comments & reviews: indefinitely, unless you request deletion.
- User accounts: as long as the account is active. Inactive accounts are purged after 3 years.
- Marketing consents: until you opt out.
11. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
- access or receive a copy of your personal data;
- correct inaccurate data;
- request deletion (“right to be forgotten”);
- object to or restrict processing;
- withdraw consent at any time;
- non-discrimination for exercising privacy rights.
To exercise these rights, email [email protected]. We may need to verify your identity before fulfilling the request.
12. Data Security
We implement industry-standard safeguards:
- SSL/TLS encryption;
- strong password & 2FA policies for admin accounts;
- regular plugin and core updates;
- limited employee access based on role;
- PCI-DSS compliant payment processing.
No system is 100 % secure, but we work continuously to protect your data.
13. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect data from them. If we learn we have done so, we will delete the data promptly.
14. International Transfers
Our servers are located in the United States. If you access the Site from outside the U.S., you consent to transferring your data to the U.S. for processing and storage.
15. Policy Changes
We may update this Privacy Policy occasionally. Material changes will be posted on this page with a new “Last updated” date and, where appropriate, emailed to registered users.
16. Contact Us
Questions or concerns?
Email: [email protected]
By using our Site, you acknowledge that you have read and understood this Privacy Policy.