Discreet, Secure, and Thoughtful Shipping
At Cupidsero, your privacy and satisfaction are our top priorities. Every order is shipped in discreet, unbranded packaging—you’ll never see “CupidsEro” on the label, envelope, or box. We use solid black padded bubble envelopes and plain cardboard boxes for larger items to ensure your privacy from neighbors, roommates, family members, or your local mail carrier.
Handling Times & Production Details
We are a small, artisan-run brand, taking great pride in the quality and intention behind every product. Our team is minimal but passionat; every item is packed with care, and every blend, oil, and scent is crafted fresh, not mass-produced or pulled from warehouse shelves.
- Scents, Oils, and Teas are made to-order or in small fresh batches, never sitting on shelves.
- Please allow 10–12 business days for production and preparation.
- After production, please allow an additional 3–5 business days for delivery.
Shipping Methods
We ship all orders via USPS First Class or Priority Mail, depending on the weight and size of the order. Each shipment includes a tracking number emailed to you once it is processed.
- We do ship to P.O. Boxes
- Digital goods (eBooks, audiobooks, digital art, etc.) are delivered instantly after purchase via email. Please check your spam/junk folders if you do not see the file immediately.
Gift Items, Puzzles, and Apparel
Items such as puzzles, fleece blankets, cards, teddy bears, and other print-on-demand gifts are crafted and shipped through our trusted partners.
- Production Time: 4–7 business days
- Shipping Time: 3–5 business days via USPS or international equivalent
We Ship Worldwide 🌍
Cupidsero is proud to offer worldwide shipping. We currently ship to the following countries:
United States, Canada, United Kingdom, Ireland, Australia, New Zealand, Mexico, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Switzerland, Sweden, Norway, Finland, Denmark, Portugal, Greece, Japan, South Korea, Singapore, Thailand, Hong Kong, United Arab Emirates, Israel, South Africa, Brazil, Argentina, Chile, Colombia, and more.
If your country is not listed, reach out to us—we may be able to accommodate your order manually.
Questions?
If you have any concerns, need help tracking your order, or want a shipping estimate for your region, feel free to contact us anytime at [email protected]
